FAQs

Why buy from the Plum Village Shop?

In the Plum Village Shop we have gathered all Thich Nhat Hanh’s books and writings including translations into different languages. You can find any titles related to Thay’s teaching in our library.

All profit goes to Plum Village monastic community and supports the simple lifestyle of the community.

Is the Plum Village Shop a safe shopping site?

Yes, all financial transactions through this website are securely processed by Stripe and PayPal with a SSL certificate. We do not store your credit card information anywhere on our site.

How long will it take for my parcel to arrive?

Your order will be packed and shipped within a week. The time in between shipping and arriving at it’s destination depends on the shipping company. In Plum Village, we are practicing mindfulness to enjoy each moment of our day. The orders are prepared with care and attention as a gift we offer to you. In order to value this practice, we allow ourselves to take our time to prepare the parcel. Tracking information is provided for any destination.

How is my payment processed?

All payments for orders and account balances will be processed through Stripe or PayPal. Credit card statements will indicate the Plum Village Shop – S.A.R.L. Boutique la Bambouseraie as the retail provider. If you have any concerns regarding your account, please email orders@plumvillage.shop

How do I check the status of my order?

All order inquiries may be directed to orders@plumvillage.shop. All order information, including tracking codes and shipping confirmations, are sent via email.

What is the Plum Village Shop return policy?

If you are not satisfied with your purchase, we will be glad to provide a full refund or exchange for undamaged items within 14 days of receipt.

Please email orders@plumvillage.shop to get your refund started.

Shipping costs are not refunded. Please send the return items with a copy of the invoice to SARL Boutique la Bambouseraie, Le Pey, 24240 Thénac

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What is Mindfulness

Thich Nhat Hanh January 15, 2020

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