SARL Boutique la Bambouseraie is owner of the www.plumvillage.shop website. The SARL Boutique la Bambouseraie was created in 2011 by Sister Chan Khong in order to offer a place for practitioners to purchase books and content for their personnel practice.

The SARL Boutique la Bambouseraie is a French registered company that purchases and sells Thich Nhat Hanh Books and Calligraphies In addition, the company provides articles for the practice of mediation, souvenirs from retreats and products made by the community. 

We recognize the importance of protecting the privacy of all information provided by users of our website. We created the following policy guidelines with a fundamental respect for our users’ right to privacy. We maintain the highest standards of respect and security when it comes to your personal information.

Types of Information We Collect

1. Information provided by you: Any information you input on our websites or mobile applications will be stored and used to provide you with content, improve our services, and contact you. This may include (but is not limited to) your name, email address, and location.
2. Automatically-collected data: Your network address, browser version information, and referring website (if any) are all submitted automatically to our servers whenever you access our websites. We may log and analyze this information in order to monitor and improve our quality of service, as well as to look for unusual or suspicious usage patterns.
3. Online shopping: We use a third-party service provider for the purpose of order fulfillment and credit card verification. All credit card information is stored on a secure server. When you submit payment information, including credit card and billing address details, we will provide that information to our 

Cookies and Device Identifiers

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our service uses cookies to speed navigation and keep track of items. We use cookies to remember information you gave to us so you don’t have to reenter it each time you visit us.

Many improvements and updates to our service are based on the data derived from these cookies, such as total number of visitors and pages viewed. Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies but please note that it may interrupt the functionality of the shopping basket.

We take security of your login and session details very seriously, and will never accept or store cookies that could be used to hijack or make charges against your account without forcing the use of strong SSL encryption between your browser and our servers.

Information Use and Sharing

We will never sell your personal contact information to any third parties. We will use information collected during your usage of our websites and applications to offer requested services, collect and process payments, and to deliver downloadable and customized content to you. In addition, we will make information about your account and usage history available to our customer service and business operation staff in order to ensure that you receive the highest possible quality of service. We also utilize anonymous, aggregated information about website and application usage to improve the reliability and performance of our systems.  We may share limited types of information with other vendors or organizations in the following circumstances:

1. Third-party service providers: We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors. These statistics will include no personally identifying information. We may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of our employees, our users, or others. In addition, some features offered through our websites and applications may make use of services hosted by a third-party. These services may include payment processing, e-mail list management, or tools that allow posting to existing social networks such as Facebook and Twitter.

1. Business transfers: In case of acquisition, merger, or business restructuring, the databases and logs containing your personal information may transfer to another business. We will continue to uphold the terms of this Policy in case of any such transfer, but future revisions after that event could modify the Policy.
2. Legal compliance and protection: We reserve the right to share information about customer accounts with law enforcement, legal council, or other business or government entities in the case when we determine that it is necessary to comply with the law. We are subject to French laws and regulations.

Security and Storage

We require the use of Secure Sockets Layer (“SSL”) encryption for all sensitive traffic between you and our website. Every modern web browser supports SSL, and we use the same strength and quality of encryption as online banking and tax-preparation services.

We do not store credit card numbers on our servers.